prodefis User Days
The Next Chapter
2023 was a real statement. Five days of genuine conversations, honest insights, plenty of laughter – and that special feeling that arises when customers, partners, and colleagues become a community. No glossy show. No staged performance. Just open, familiar and direct. That’s exactly why it was such a success. We’re building on that.
In 2026, we’re bringing User Days back – with new topics, fresh impulses, and even more room for what truly matters: exchange on equal footing, hands-on insights, and a strong network that supports. Look forward to real people, practical content, open discussions, and encounters that will stay with you.
A modern business hotel in the middle of the old and commercial centre of Málaga among pedestrian streets full of balconies with flowers, restaurants, with that Mediterranean light that inspired Picasso.
The Málaga Cathedral, La Malagueta beach, and Calle Larios are all just a 10-minute walk away. Gibralfaro Castle and the Alcazaba can be reached in around 12 minutes on foot. The El Hammam Arab Baths are only 5 minutes away, and the Carmen Thyssen Museum is a 7-minute walk from the property. Málaga Airport Pablo Ruiz Picasso is located just 8 km away, ensuring convenient arrival and departure.
Last update: 06.03.2026
Please note: This area is continuously being updated and reflects the current planning status. If you still have any questions, please feel free to contact Maryam via maryam.amani@prodefis.com.
The following preliminary agenda provides an overview of the planned sessions and activities. The program is designed to combine informative presentations, interactive discussions, and networking opportunities, allowing participants to exchange experiences.
User Days Agenda
Mon, Jun 1 — Arrival & Event
Individual arrival & check-in
| 19.00 – Open end | Bowling & networking at Bowling Center, Street 102, Malaga 123456, Spain |
Tue, Jun 2 — UDay 1
Sessions & Workshops:
| 10.00 – 11.00 | Meeting Kick-off / Welcome (Arvand) Team introduction (prodefis) Company introductions (Arvand) Meeting Kick-off / Welcome (Arvand) |
| 11.00 – 11.30 | Coffee break / Info exchange |
| 11.30 – 12.30 | E-FILE processes at Ocean Airlines (Customer) |
| 12.30 – 13.15 | Staff reports / Function requirement reports (Sara & Steven) |
| 13.15 – 15.00 | Lunch break |
| 15.00 – 16.00 | Qualification Management Data flow Special features E-FILE (Arvand) |
| 16.00 – 16.30 | Coffee break / Info exchange |
| 16.30 – 17.30 | LMS / Exam module (Customer) |
| 17.30 – end | Open discussion (All) |
Evening event:
| 20.30 – 22.30 | Dinner at Candado Beach |
| 22.30 – 23.30 | Open bar at Club Náutico, Carretera de Almerìa la Araña, s/n, 29018 Málaga |
Wed, Jun 3 — UDay 2 & Event
Sessions & Workshops:
| 10.00 – 11.00 | Meeting Kick-off / Welcome (Arvand) Team introduction (prodefis) Company introductions (Arvand) Meeting Kick-off / Welcome (Arvand) |
| 11.00 – 11.30 | Coffee break / Info exchange |
| 11.30 – 12.30 | E-FILE processes at Ocean Airlines (Customer) |
| 12.30 – 13.15 | Staff reports / Function requirement reports (Sara & Steven) |
| 13.15 – 15.00 | Lunch break |
| 15.00 – 16.00 | Qualification Management Data flow Special features E-FILE (Arvand) |
| 16.00 – 16.30 | Coffee break / Info exchange |
| 16.30 – 17.30 | LMS / Exam module (Customer) |
| 17.30 – end | Open discussion (All) |
Evening event:
| 20.30 – 22.30 | Dinner at Candado Beach |
| 22.30 – 23.30 | Open bar at Club Náutico, Carretera de Almerìa la Araña, s/n, 29018 Málaga |
Thu, Jun 4 — UDay 3
Sessions & Workshops:
| 10.00 – 11.00 | Meeting Kick-off / Welcome (Arvand) Team introduction (prodefis) Company introductions (Arvand) Meeting Kick-off / Welcome (Arvand) |
| 11.00 – 11.30 | Coffee break / Info exchange |
| 11.30 – 12.30 | E-FILE processes at Ocean Airlines (Customer) |
| 12.30 – 13.15 | Staff reports / Function requirement reports (Sara & Steven) |
| 13.15 – 15.00 | Lunch break |
| 15.00 – 16.00 | Qualification Management Data flow Special features E-FILE (Arvand) |
| 16.00 – 16.30 | Coffee break / Info exchange |
| 16.30 – 17.30 | LMS / Exam module (Customer) |
| 17.30 – end | Open discussion (All) |
Evening event:
| 20.30 – 22.30 | Dinner at Candado Beach |
| 22.30 – 23.30 | Open bar at Club Náutico, Carretera de Almerìa la Araña, s/n, 29018 Málaga |
Fri, Jun 5 — UDay 4 & Closing
Sessions & Workshops:
| 10.00 – 11.00 | Meeting Kick-off / Welcome (Arvand) Team introduction (prodefis) Company introductions (Arvand) Meeting Kick-off / Welcome (Arvand) |
| 11.00 – 11.30 | Coffee break / Info exchange |
| 11.30 – 12.30 | E-FILE processes at Ocean Airlines (Customer) |
| 12.30 – 13.15 | Staff reports / Function requirement reports (Sara & Steven) |
| 13.15 – 15.00 | Lunch break |
| 15.00 – 16.00 | Qualification Management Data flow Special features E-FILE (Arvand) |
| 16.00 – 16.30 | Coffee break / Info exchange |
| 16.30 – 17.30 | LMS / Exam module (Customer) |
| 17.30 – end | Open discussion (All) |
Evening event:
| 20.30 – 22.30 | Dinner at Candado Beach |
| 22.30 – 23.30 | Open bar at Club Náutico, Carretera de Almerìa la Araña, s/n, 29018 Málaga |
Málaga–Costa del Sol Airport (AGP) is located approximately 10 km from the venue. The journey typically takes 15–40 minutes, depending on the chosen mode of transport.
Taxi
Taxis are available 24/7 outside Terminal 3.
- Travel time: approx. 20 minutes
- Ticket price: around €25–€35, depending on time and tariff.
Uber / Ride-Hailing Services
Ride-hailing services such as Uber are available via the app.
- Travel time: approx. 20 minutes
- Ticket price: around €17–€20
Train – Renfe Cercanías (Line C1)
The C1 suburban train connects the airport directly with Málaga Centro Alameda.
- Travel time: approx. 12 minutes
- Ticket price: around €1.80–€3
From Málaga Centro Alameda, the venue can be reached by taxi (≈3 minutes) or a short walk (≈10 minutes), depending on the exact location.
Airport Express Bus (Line A)
The Airport Express Bus (Line A) provides a direct connection between the airport and several stops in the city center.
- Travel time: approx. 25 minutes
- Ticket price: approx. €4
From María Zambrano Main Railway Station, the venue can be reached by taxi (≈7 minutes) or bus (≈15 minutes).
The primary venue is the Sallés Hotel Málaga Centro. (recommended)
For participants who prefer alternative accommodation, several hotels are available within walking distance or a short taxi ride to the venue location:
- Hotel Sur Málaga – a traditional city hotel in a central location
- easyHotel Málaga City Centre – a modern and budget-friendly option close to the center
- Molina Lario Hotel – an upscale hotel offering premium comfort in the historic city center
Participants are kindly encouraged to arrange their accommodation early due to seasonal demand.
Climate & Dress Code
Málaga offers a pleasant Mediterranean climate.
In early summer, daytime temperatures typically range between 22°C and 30°C.
- Daytime sessions: light business attire recommended
- Evening event: smart casual
Language
Both Spanish and English are widely spoken in Málaga, particularly in hotels, restaurants, and transportation services.
Currency & Payment
The local currency is the Euro (€). Credit and debit cards are widely accepted, and contactless payment is common throughout the city.
Safety & Mobility
Málaga is generally regarded as a safe and welcoming city for visitors. The historic center and surrounding districts are compact and easily walkable. Taxis and ride-hailing services are readily available, providing convenient transportation throughout the city.
The event provides a valuable platform for professional exchange and collaboration.
Participants will benefit from:
- Direct interaction with international airline customers and industry professionals
- Exchange of best practices and operational insights
- Updates and perspectives on future PRODEFIS developments
- Opportunities to build and strengthen long-term professional networks